Terms & Conditions
Terms and Conditions
Welcome to TravelnYou ("TravelnYou," "we," "our," or "us"), operated by Altitudewings LLC, a limited liability company registered in the State of Michigan, United States.
These Terms and Conditions ("Terms") govern your access to and use of the TravelnYou website, mobile platform, and related services. By accessing our website or making a reservation, you acknowledge that you have read, understood, and agree to be bound by these Terms.
1. Company Information
Business Name: Altitudewings LLC
Brand Name: TravelnYou
Registered in the State of Michigan, United States.
2. Scope of Services
TravelnYou is an online travel agency that assists customers in booking:
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Domestic and international flights
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Hotel accommodations
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Vacation packages
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Car rentals (where available)
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Travel-related products and services
TravelnYou acts as an intermediary between customers and independent travel suppliers, including airlines, hotels, wholesalers, consolidators, and other service providers.
TravelnYou does not own, operate, or control airlines, hotels, or other travel suppliers.
3. Acceptance of Terms
By using our website or purchasing any travel service, you confirm that:
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You are at least 18 years old.
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You have legal authority to enter into binding agreements.
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All information provided is accurate and complete.
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You accept these Terms without limitation.
4. Booking Confirmation
A reservation is considered confirmed only after:
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Full or partial payment has been successfully received;
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The reservation has been issued by the airline or hotel;
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A confirmation email containing your booking details has been sent.
TravelnYou reserves the right to cancel or refuse any booking that cannot be confirmed by the travel supplier.
5. Pricing
All prices displayed are subject to:
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Availability
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Currency fluctuations
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Government taxes
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Fuel surcharges
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Airline or hotel changes
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Supplier pricing updates
Prices may change until your booking is ticketed or confirmed.
TravelnYou is not responsible for pricing errors caused by technical issues or supplier system errors.
6. Payments
We accept major credit cards, debit cards, and other approved payment methods.
By submitting payment, you authorize TravelnYou to charge the total booking amount, including:
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Base fare
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Taxes
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Fees
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Service charges
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Convenience fees (where applicable)
Additional verification may be required before ticket issuance.
For fraud prevention purposes, we may request:
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Government-issued identification
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Credit card verification
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Billing verification
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Signed authorization forms
Failure to provide requested verification may result in booking cancellation.
7. Credit Card Authorization
The name on the payment card should match the traveler or authorized cardholder.
TravelnYou reserves the right to reject payments that appear suspicious or unauthorized.
Chargebacks filed without first contacting our customer service department may result in additional administrative fees where permitted by law.
8. Airline Terms
Every airline has its own rules regarding:
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Refunds
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Changes
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Cancellations
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Name corrections
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Schedule changes
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Checked baggage
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Seat selection
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Boarding requirements
These policies are determined solely by the airline.
TravelnYou cannot override airline rules.
9. Hotel Terms
Hotel reservations are governed by the individual property's policies.
These may include:
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Check-in requirements
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Security deposits
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Resort fees
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City taxes
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Incidental charges
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Cancellation deadlines
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No-show penalties
Guests are responsible for complying with all hotel policies.
10. Cancellations
Cancellation requests are subject to:
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Airline rules
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Hotel rules
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Supplier policies
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TravelnYou service fees
Many airline tickets and hotel reservations are non-refundable.
Refund eligibility depends entirely on the supplier's fare rules.
11. Refund Policy
Where a refund is approved:
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Processing time depends on the supplier.
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Credit card refunds may take several business days after supplier approval.
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Service fees paid to TravelnYou are generally non-refundable unless required by law.
Refund processing times vary depending on the airline, hotel, payment processor, and financial institution.
12. Changes
Changes requested after booking are subject to:
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Airline availability
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Hotel availability
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Fare differences
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Supplier penalties
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Applicable service fees
TravelnYou cannot guarantee that changes will be possible.
13. No Shows
Failure to:
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Check in,
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Board your flight,
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Arrive at your hotel,
may result in cancellation of the reservation without refund.
Unused portions of travel may not be refundable.
14. Travel Documents
Passengers are solely responsible for obtaining:
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Valid passports
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Required visas
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Transit visas
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Health certificates
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Vaccination documents
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Entry permits
TravelnYou is not responsible for denied boarding or denied entry resulting from missing or incorrect documentation.
15. Travel Insurance
Travel insurance is strongly recommended.
TravelnYou is not responsible for losses resulting from:
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Illness
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Flight disruptions
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Weather events
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Medical emergencies
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Lost baggage
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Supplier insolvency
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Trip cancellations
16. Schedule Changes
Airlines may change:
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Flight schedules
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Aircraft
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Departure times
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Arrival times
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Airports
TravelnYou will make reasonable efforts to notify customers but cannot guarantee immediate notification.
17. Force Majeure
TravelnYou shall not be liable for delays, cancellations, interruptions, or losses caused by events beyond its reasonable control, including but not limited to:
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Natural disasters
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Severe weather
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Pandemics
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Government restrictions
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Civil unrest
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Terrorism
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War
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Labor strikes
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Airport closures
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Supplier bankruptcy
18. Limitation of Liability
To the fullest extent permitted by law, TravelnYou and Altitudewings LLC shall not be liable for:
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Missed flights
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Missed connections
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Hotel overbookings
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Supplier failures
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Travel delays
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Lost baggage
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Personal injury
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Property damage
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Financial losses
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Consequential damages
Our liability shall never exceed the amount paid directly to TravelnYou for the specific booking.
19. Supplier Responsibility
Airlines, hotels, and other travel providers are independent contractors.
TravelnYou is not responsible for:
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Their acts
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Omissions
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Insolvency
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Operational decisions
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Safety standards
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Service quality
20. Customer Responsibilities
Customers agree to:
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Provide accurate traveler information.
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Review booking confirmations immediately.
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Notify us promptly of any errors.
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Comply with airline and hotel policies.
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Arrive at airports and hotels within the required check-in times.
21. Website Use
Users agree not to:
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Use automated booking software.
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Attempt unauthorized access.
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Copy website content without permission.
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Interfere with website operations.
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Submit fraudulent bookings.
TravelnYou may suspend access for violations of these Terms.
22. Intellectual Property
All website content, including:
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Logos
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Graphics
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Text
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Images
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Software
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Trademarks
is owned by TravelnYou or its licensors and may not be reproduced without written permission.
23. Privacy
Your use of the website is also governed by our Privacy Policy.
By using our services, you consent to the collection and processing of personal information necessary to complete your travel reservation.
24. Fraud Prevention
TravelnYou reserves the right to:
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Verify customer identity.
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Request additional documentation.
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Cancel suspicious reservations.
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Refuse transactions suspected of fraud.
Any fraudulent activity may be reported to the appropriate authorities.
25. Chargebacks
Customers agree to contact TravelnYou before initiating any payment dispute.
Filing a chargeback for services properly provided may result in suspension of future booking privileges and recovery of reasonable costs where permitted by law.
26. Governing Law
These Terms shall be governed by the laws of the State of Michigan, United States, without regard to its conflict of law principles.
27. Dispute Resolution
The parties agree to attempt to resolve disputes through good-faith negotiations before commencing legal proceedings.
Where permitted by law, disputes shall be resolved in the courts located in the State of Michigan.
28. Severability
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
29. Changes to These Terms
TravelnYou may update these Terms at any time.
The latest version will always be posted on this website with the updated effective date.
Continued use of the website constitutes acceptance of the revised Terms.
30. Contact Us
For questions regarding these Terms and Conditions, please contact TravelnYou through the contact information provided on our website.
By using TravelnYou, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
